VAST Heading Home Eligibility Information Troubleshooting Enquiries

The VAST Self Service Line has recently been updated. Please review the services offered at Self Service

What is VAST?

Do you have your VAST satellite decoder set up and are able to receive channel 800? Or if you are seeking pre-approval? Click below to register.

Satellite Decoder Online Registration
Registration Process Steps

Are you travelling within Australia and wish to apply for temporary access to VAST? Click below to register.

Traveller's Registration
Registration Process Steps

For Traveller's Temporary Certificate Renewal click below.

Traveller's Renewal

For Decoder Rehit click below.

Decoder Rehit

Viewer Access Satellite Television (VAST) provides digital television and radio services to viewers in remote areas of Australia; as well as viewers who are unable to receive digital TV through their normal antenna because of issues relating to local interference, terrain or distance from the transmitter in their area. The VAST service has channels for the ABC, SBS and the Australian commercial television networks.

Access to the commercial television services on VAST is governed by broadcast license conditions, and each application is assessed against those criteria. The ABC and SBS services are available to all viewers with a VAST decoder.
Am I Eligible for VAST?
General information on VAST
Troubleshooting your VAST service (Including decoder rehit)
Have any enquiries/issues about your VAST service?
What is the VAST Self Service Line?

More Information
Please read the information on this website, including this Information and Troubleshooting.
Check the Eligibility section and when ready apply here for Household installations or here for Travellers.
The Government Subsidy scheme for VAST is now finalised and the call centre closed.
For further information regarding VAST refer to ACMA.
Call Centre Ph: 1300 993 376
Hours: 8:00 - 4:30 (AEST) business days
Please note - VAST Call Centre only provides support for decoder registration and activation.
Please consult your decoder supplier, installer or manufacturer for any technical issues.
For Registration and Activation of smartcards, please call 1300 993 376 weekdays from 9:00am to 4:30pm (AEST)
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