We are aware of a recent broadcast issue that has resulted in some VAST set top boxes becoming unserviceable. Please perform either a front panel reset or power on/off to the set top box allowing it to reboot and restart itself. This action should recover the operation of the set top box. In the event that the power reset does not work, please contact the appropriate manufacturer.
UEC Support
Phone : (07) 3015 8790     Website : https://uec.com.au/general-information
Satking Support
Phone: (03) 9553 3399     Website: Satking - https://www.satking.com.au/news

Please note:

  1. Only existing approved and activated registrations can be renewed.
  2. The 6 month renewal may only occur within 31 days (1 month) of the current renewal date or any time thereafter.
  3. This process does not bypass the approval process.
  4. Details provided used for verification.

Traveller's Registration Renewal

Traveller's can use this page to renew their Temporary Reception Certificate.
Your name and smart card number must be entered for verification.

The temporary certificate can also be renewed using the VAST™ Self Service phone line, available 24/7.
Self Service Information

Please provide your First Name
Please provide your Last Name
Please provide your Smart Card Number

Please be patient. If the renewal is validated the reactivation may take up to 30 seconds. Any error during this process may require attention by the VAST™ Call Centre during normal business hours.