We are aware of a recent broadcast issue that has resulted in some VAST set top boxes becoming unserviceable. Please perform either a front panel reset or power on/off to the set top box allowing it to reboot and restart itself. This action should recover the operation of the set top box. In the event that the power reset does not work, please contact the appropriate manufacturer.
UEC Support
Phone : (07) 3015 8790     Website : https://uec.com.au/general-information
Satking Support
Phone: (03) 9553 3399     Website: Satking - https://www.satking.com.au/news

VAST™ Satellite Decoder Rehit

Please use this Decoder Rehit page if your decoder has lost the services that were previously working.
Please also try the Reset button on your decoder.

A decoder rehit can also be sent using the VAST™ Self Service phone line, available 24/7. Self Service Information

Please provide your Smart Card Number

If your decoder is displaying an error code on your television please add it here.