We are aware of a recent broadcast issue that has resulted in some VAST set top boxes becoming unserviceable.
Please perform either a front panel reset or power on/off to the set top box allowing it to reboot and restart itself. This action should recover the operation of the set top box.
In the event that the power reset does not work, please contact the appropriate manufacturer.
UEC Support
Phone : (07) 3015 8790 Website : https://uec.com.au/general-information
Satking Support
Phone: (03) 9553 3399 Website: Satking - https://www.satking.com.au/news
Southern Cross Media and Imparja are broadcasting the full range of digital commercial television channels (with programming from the 7, 9 and 10 networks).
VAST™ also provides channels from ABC and SBS.
The local news content from regional broadcasters is also available on dedicated local news channels exclusive to VAST™.
Anyone wishing to access VAST™ will need to purchase a VAST™ approved satellite set-top box and a satellite dish of at least 65cm diameter. Access to this new satellite service is managed by a smart card which is supplied with the satellite set-top box. To access VAST™ you will need to register your details including your address, reception location and smart card number to enable access.
Listed below are the Manufacturers of the Certified VAST™ decoders / set-top boxes. Please note the VAST™ Call Centre does not supply or repair decoders. For all warranty or repairs related to decoders, please contact the decoder manufacturer, or your local installer or retailer.