The VAST call center will be closed over the Christmas period on the 25th, 26th of December and the 1st of January.

VAST™ Satellite Decoder Rehit

Please use this Decoder Rehit page if your decoder has lost the services that were previously working.
Please also try the Reset button on your decoder.

A decoder rehit can also be sent using the VAST™ Self Service phone line, available 24/7. Self Service Information

Please provide your Smart Card Number

If your decoder is displaying an error code on your television please add it here.