The MySatTV service center will be closed on the following public holidays:
Friday 18/4/25 for Good Friday.
Monday 21/4/25 for Easter Monday.
Friday 25/4/25 for ANZAC day.

VAST™ Satellite Decoder Rehit

Please use this Decoder Rehit page if your decoder has lost the services that were previously working.
Please also try the Reset button on your decoder.

A decoder rehit can also be sent using the VAST™ Self Service phone line, available 24/7. Self Service Information

Please provide your Smart Card Number

If your decoder is displaying an error code on your television please add it here.